There are a couple of scenarios where you may see multiple charges on your bank statement.
You recently made changes to your ABCmouse plan
If you recently switched to a different ABCmouse plan or selected a subscription to the Assessment Center, you will potentially see multiple charges on your account.
For instance, if you had ABCmouse’s monthly subscription and recently signed up for an upgrade, or you added a subscription to the Assessment Center, you may see multiple charges for the billing period in which you made the switch.
You can view your billing history at any time by visiting the My Account panel in the Parent Resources section.
You have more than one active ABCmouse subscription
You love ABCmouse so much you signed up for more than one subscription! But you might have forgotten which email you used. If that’s the case, please contact us for further assistance.