How do I update my payment information?

Subscribers billed directly through ABCmouse can change their payment method on our website (steps differ for third-party billing).

1. Log in to ABCmouse through your desktop browser or mobile app.
2. Select the Gear icon at the top of the screen and then click the Parent icon.
3. In the Parent Section, select the My Account panel.
4. Select the Billing panel to view and update your current method of payment.
5. To update a payment card, select the Edit option near the top of the screen and enter your new card details when prompted.
6. Select the Done button in the lower-right corner to save your changes.

Note: PayPal users can click the PayPal tab at the top of the page. You will be redirected to the PayPal website.

Third-party billing

If you aren’t able to update the payment information on your ABCmouse My Account page, you are likely billed through a third party. You can confirm this on your ABCmouse Billing page — the third party is listed in the Billing section. Some third parties may have specific restrictions in place.

iTunes

iTunes-billed subscribers can update their payment information on iTunes using a computer or an iOS device.

Computer:

1. Open iTunes
2. At the top of the computer screen or iTunes window, select Account > View My Account (and sign in)
3. Select Manage Payments next to Payment Information
4. Make the necessary edits to your payment method
5. Click Done to save the changes

iPhone or iPad:

1. Open the Settings app
2. Select your name > iTunes & App Stores
3. Tap your Apple ID > View Apple ID (and sign in, if prompted)
4. Tap Manage Payments
5. Add or update your payment method