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  1. Age of Learning SANDBOX
  2. Account & Billing

Account & Billing

Account Recovery

  • How do I reset my password?
  • Why can't I log in to ABCmouse?
  • Account Access
  • How do I recover or change my ABCmouse email address?

Account Maintenance

  • I thought I had canceled. Why do I still have a subscription?
  • How do I cancel my subscription?
  • How do I update my payment information?

Billing Details

  • Why am I seeing charges from ABCmouse?
  • What are my payment options?
  • I'm seeing multiple charges on my statement.
  • I was charged an overdraft fee.
  • I'm seeing an authorization hold on my statement.
  • My credit card was declined.
See all 8 articles

Pricing & Subscription Plans

  • Does ABCmouse offer gift memberships?
  • What are the plans, and how much do they cost?
  • Do you offer a free trial?
  • Why is there a subscription fee to access the site/app?

Featured Articles

How do I reset my password?

Why can't I log in to ABCmouse?

Does ABCmouse offer gift memberships?

What are the plans, and how much do they cost?

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